DIGIGEN LLC (“DIGIGEN,” “we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit https://digigenai.com or engage with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

1.1. Information You Provide

• Name
• Email address
• Phone number
• Business name
• Website URL
• Service inquiries
• Billing or payment information (processed through third-party providers)
• Messages submitted through forms
• Files or attachments you upload

1.2. Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address
• Device type
• Browser type
• Time spent on pages
• Click behavior
• Visiting/referring URLs
• Interactions with forms or buttons

This is collected through cookies, analytics tools, and tracking pixels (e.g., Meta Pixel, Google Analytics).

1.3. CRM & Communication Data

If you work with DIGIGEN, we may collect data inside our CRM to:

• Track leads
• Manage communication
• Send email or SMS
• Automate follow-up
• Provide AI-powered services

2. How We Use Your Information

DIGIGEN may use your information for:

• Providing and improving our services
• Responding to inquiries
• Delivering paid advertising and marketing services
• Setting up CRM systems and automations
• Sending updates, newsletters, and promotional content
• Analyzing website performance
• Running retargeting ads
• Communicating with you about billing or support
• Preventing fraud or misuse

3. How We Share Information

DIGIGEN does not sell your personal information.

We may share data with:

3.1. Trusted Third-Party Providers

• CRM platforms
• Email & SMS delivery providers
• Payment processors
• Analytics tools
• Advertising platforms (Meta, Google, TikTok, etc.)
• AI technology vendors
• Hosting providers
• Automation tools (Zapier, Make, etc.)

These providers may access data strictly to perform services on our behalf.

3.2. Legal Requirements

We may disclose information if required to comply with:

• Laws
• Regulations
• Court orders
• Legal investigations

4. Cookies & Tracking Technologies

DIGIGEN uses:

• Cookies
• Pixels
• Analytics tracking
• Session data
• Retargeting scripts

These tools help us analyze performance, track conversions, and improve user experience.

You may disable cookies through your browser settings, but some website functions may not work properly.

5. AI & Automation Data Disclaimer

DIGIGEN offers AI-based tools, including:

• AI chatbots
• AI phone agents
• AI receptionists
• Automated lead follow-up systems

AI systems may process user-submitted information to:

• Answer questions
• Qualify leads
• Generate responses
• Automate workflows

AI outputs may not always be accurate.
Users should not rely solely on AI for legal, financial, or business decisions.

6. Data Security

We take reasonable steps to protect your information through:

• Secure servers
• Encrypted storage (where applicable)
• Limited access to internal tools
• Strong authentication practices

However, no method of transmission or storage is 100% secure.
DIGIGEN cannot guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary for:

• Delivering services
• Legal obligations
• Business purposes
• Client record-keeping
• CRM usage

You may request deletion of your data at any time (see Section 10).

8. Payment Processing

DIGIGEN does not store full credit card information.

Payments are processed securely through third-party providers compliant with industry standards (e.g., Stripe, PayPal, or other processors).

9. Your Rights

Depending on your location, you may have rights such as:

• Accessing your personal data
• Requesting corrections
• Requesting deletion
• Opting out of communications
• Limiting cookies
• Requesting a copy of your data

To exercise these rights, contact us at:
contact@digigenmarketing.com

10. Email & SMS Communications

By providing your email or phone number, you consent to receive:

• Service updates
• Support messages
• Marketing communications
• AI-generated or automated messages

You may unsubscribe at any time by:

• Clicking “unsubscribe” in any email
• Replying “STOP” to SMS

Standard messaging rates may apply.

11. Third-Party Links

DIGIGEN may link to third-party websites.
We are not responsible for:

• Their content
• Their privacy practices
• Their accuracy
• Their security

We encourage you to read the privacy policies of any third-party site you visit.

12. Children’s Privacy

DIGIGEN does not knowingly collect information from children under the age of 13.
If you believe we have collected such information, contact us and we will remove it.

13. Changes to This Privacy Policy

DIGIGEN may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised date.
Continued use of the website after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

DIGIGEN LLC
Email: contact@digigenmarketing.com
Website: https://digigenai.com
Location: Florida, United States

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